Privacy Policy

This Privacy Policy explains how Urban Verde Design ('we', 'our', or 'us') collects, uses, discloses, and safeguards your information when you visit https://urbanverdesign.org (the 'Site'), engage our services, or otherwise interact with us. We are committed to protecting your personal data and your right to privacy.

Information We Collect: We may collect personal information such as your name, postal address, email address, telephone number, and project details when you voluntarily provide it to us via forms, email correspondence, or consultations. We also automatically collect certain information about your device and browsing patterns through cookies, log files, pixels, and similar technologies.

Use of Information: We use the information we collect to operate, maintain, and improve the Site and our services; respond to inquiries; schedule consultations; process payments; send administrative information such as confirmations, invoices, and updates; personalize your experience; deliver targeted advertising consistent with our legitimate business interests; and comply with legal obligations.

Disclosure of Information: We do not sell or rent your personal information. We may share it with trusted service providers who perform services for us (such as hosting, analytics, payment processing, and email delivery) under strict confidentiality agreements. We may also disclose information where required by law or to protect our rights, property, or safety.

California Privacy Rights (CCPA): If you are a California resident, you have the right to request: (1) disclosure of the categories and specific pieces of personal information we have collected about you; (2) deletion of your personal information, subject to certain exceptions; (3) disclosure of personal information sold or disclosed for a business purpose; and (4) opt‑out of the sale of personal information (although we do not sell personal data). To exercise any of these rights, please contact us at [email protected] or call (212) 555-0198. We will verify your request using the information associated with your account, including email address. Government identification may be required.

Data Security: We employ commercially reasonable technical and organizational measures, including SSL encryption, role‑based access controls, and regular vulnerability assessments, to protect the confidentiality and integrity of your information.

Data Retention: Personal information is retained only for as long as necessary to fulfill the purposes described in this policy unless a longer retention period is required or permitted by law.

International Transfers: Our website is hosted in the United States. If you access the Site from outside the U.S., you acknowledge that your information will be transferred to the U.S. and processed in accordance with U.S. privacy laws.

Children's Privacy: The Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us to remove the data.

Changes to This Policy: We may update this Privacy Policy periodically. The 'Last Updated' date at the top of this page reflects the most recent changes. Continued use of the Site following such changes constitutes acceptance of the revised policy.

Contact Us: If you have questions about this Privacy Policy, our data practices, or your rights, email [email protected] or write to Urban Verde Design, Attn: Privacy Officer, 350 5th Ave, New York, NY 10118.